Welcome to Spera ("we" or "us"). Spera is committed to safeguarding the privacy and security of our clients' and users' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided through our services.
1. Information We Collect
2. How We Use Your Information
3. Data Security
4. Sharing Your Information
5. Data Transfers
6. Data Retention
7. Your Rights
8. Updates to Privacy Policy
9. Jurisdiction
10. Contact Us
1. Information We Collect
1.1 Personal Information
Spera may collect personal information such as names, email addresses, phone numbers, job titles, and company affiliations when voluntarily provided by our clients and users. This information is typically collected during account registration, inquiries, or interactions with our services.1.2 Client Data
In the course of delivering our services, Spera may collect data provided by our clients. This data may include customer information, transaction data, financial information, and other relevant business data necessary for fulfilling our services.1.3 Usage Information
We automatically collect certain information about how our services are accessed and used. This includes IP addresses, device identifiers, browser types, operating systems, pages viewed, and referral URLs. This information helps us analyze trends, monitor service performance, and enhance user experiences.
2. How We Use Your Information
We use the collected information for various purposes, including:
2.1 Service Delivery
Spera uses the collected information to deliver our services to clients. This includes processing transactions, managing accounts, providing customer support, and delivering requested products or services.2.2 Service Improvement
We analyze usage patterns and feedback to continuously improve our services' functionality, usability, and performance. This may involve developing new features, optimizing user interfaces, and enhancing security measures.2.3 Communication
We may use the contact information provided by clients and users to communicate about our services, updates, promotions, and important notices. Users may opt out of receiving promotional communications at any time.
3. Data Security
Spera employs industry-leading security measures to protect the confidentiality, integrity, and security of information collected. This includes encryption, access controls, firewalls, and regular security audits.
Access to personal information is restricted to authorized personnel who require access to perform their duties. All employees undergo training on data privacy and security best practices.
4. Sharing of Information
We do not sell, rent, or trade personal information with third parties for promotional purposes. However, we may share information with trusted third-party service providers who assist us in delivering our services, subject to strict confidentiality obligations.
Spera may disclose information when required by law or to protect our rights, property, or safety, or that of others.
5. Data Transfers
As a global ITES provider, Spera may transfer personal information across international borders. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.
6. Data Retention
Personal information is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Client data may be retained for as long as necessary to provide services to the client or as otherwise agreed upon.
7. Your Rights
Clients and users have the right to access, correct, or delete their personal information. Requests can be made by contacting Spera using the information provided below.
Users may opt out of receiving promotional communications from Spera by following the unsubscribe instructions provided in such communications.
8. Updates to Privacy Policy
Spera may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and clients and users are encouraged to review this Privacy Policy periodically.
9. Jurisdiction
Spera may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and clients and users are encouraged to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at enquiry@speradigital.com